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At iKlean Group LTD, we pride ourselves in being so much more than just Waste Management and Cleaning Specialists – we're creators of pristine spaces and guardians of environmental practices fromJohn O’Groats to Lands End.
We're on a mission to deliver nothing short of the world's highest quality service, infused with pride, passion, and a hefty dose of professionalism.
Our unique approach involves not just meeting but exceeding our clients' expectations,effectively liberating them from property services management hassles. Our mantra is simple: be 'TheBest' and make it unforgettable!
How do we achieve this stellar service? Through cutting-edge practices, top-notch materials, and products that bring the sparkle. But that's not all – it's also fuelled by the commitment of our fantastic staff to continually up their game.
We're not just about talk; we're backed by substance. We are currently working towards our practices being documented in an ISO 9001:2015 compliant Quality ManagementSystem. Even though we are waiting for our accreditation, this treasure trove of awesomeness is shared with our crews during induction and training sessions.
The party doesn't stop there! The latest versions of our Policies and WorkProcedures are posted on our company intranet. It's your backstage pass to success. Every employeehas the VIP responsibility to get familiar with and groove to the latest beats of our Policies andProcedures.
Quality isn’t a solo act – it's a band effort. Ownership, responsibility, andaccountability for quality are not just buzzwords; they're the backbone of every department andemployee. We believe that quality and customer satisfaction are the ultimate hits, and it takes the fullorchestra to play them right.
Playing by the rules is our forte. Quality and customer satisfaction are onlyachieved when every team member is a rockstar at complying with all relevant legislation. It's not just about hitting the notes; it's about hitting them right.
Our Quality Objectives aren’t set in stone; they're set, monitored, and remixed annually. We focus on the killer beats of our Quality Management System, including QualityManagement, Quality Training, Human Resources, and ensuring our clients are head-banging withCustomer Satisfaction.
In summary, at iKlean Group LTD, we're not just in the business of cleaning and securing – we're in the business of creating, dazzling, and rocking the stage with excellence!
